About this Site

Approximately 12,000 applications are made to the TfL each year. Becoming one of London’s Licensed Private Hire Drivers is a life changing career and this site has all the information and advice making the process easier for you to start your new career in the minicab trade. Hopefully, you will find this site has all the answers to your questions. We constantly add new articles to the site and keep you up-to-date with all the latest changes affecting the license application process. Please follow us on twitter and facebook.

What is the Public Carriage Office?

There are approximately 60,000 private hire drivers, 49,000 licensed private hire vehicles and around 2,800 private hire operators in London. Over 3 million trips are made around London every year by taxi and private hire vehicles. These are all licensed by the TfL or what we all still know as the Public Carriage Office (PCO). This body ensures that vehicles, drivers and operators meet the high standards required to meet legislation.

The PCO is now also known as TfL Taxi and Private Hire which perhaps describes more accurately the area they operate in, but this site still has all the relevant information you will need to get your license. So apart from the name nothing else has changed.

If you would like to contact the Public Carriage Office directly then please use the details below:

Address: TfL – Taxi and Private Hire Office
4th floor (Green zone)
197 Blackfriars Road
London SE1 8NJ

Email: TPH.Enquiries@tfl.gov.uk
Telephone: 0343 222 4444
Fax: 020 3054 5314

If you want to become a minicab driver in London then you will have to apply to the PCO.


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