The simple fact is that if you’ve lost your PCO badge/license then you are not allowed to work as a private hire driver. It’s what marks you out as someone who has completed their training and got their PCO License. You must display your license in your vehicle at all times as this shows that you’re an official minicab driver and not a tout or illegal cabbie. If you have somehow lost your PCO License, it’s so important to get this sorted out so that you can continue working and earning your living.
It could be that you’ve simple lost it, it’s been damaged, or it’s been stolen. If your badge or licence has been lost in a public place or stolen you must report this to the Police, who will provide you with a ‘Lost in Streets’ or Crime Reference’ number.
Complete the PCO license replacement form
Private hire drivers should download and complete the ‘Application for Replacement Badge and/or License Form‘, mark it for the attention of ‘Private Hire Driver Licensing’ and return it to TFL at the following address:
TFL – Taxi and Private Hire
4th floor (Green zone)
197 Blackfriars Road
London SE1 8NJ
On this form you will have to include your badge/license number so ensure you always keep a copy of this, along with your contact details, why you need a replacement, and you must also sign a declaration to state that no one else has knowingly got your license.
You will then be sent a replacement badge by Recorded Delivery post and your license will be updated with your new badge number.
If you have any questions telephone the PCO Office direct on 0343 222 4444.