Disabled Drivers

The Equality Act 2010 aims to protect disabled people and prevent disability discrimination and as such becoming a licensed Private Hire driver or Chauffeur is open to anyone and an employer must make reasonable adjustments for Licensed Disabled Drivers. You will still need to complete an application form like anyone else and still go through the same processes but there are some things to consider before sending in your application though.

Group 2 Medical Fitness

As with all PCO License applicants you will still need to meet the guidelines set out in the DVLA Group 2 medical standards by having a medical check-up with your GP. The examination takes around 30 minutes and you will be asked questions about the following topics:

  • cardiovascular
  • endocrine system
  • musculoskeletal
  • neurological
  • psychiatric
  • vision

medical examinationBased on your answers and the results of the tests your doctor will give their professional opinion as to whether you satisfy the DVLA Group 2 medical standards and they will complete the remainder of the PHV/204 form, sign it, and put their surgery stamp on it. If successful then you will need to send this form back with your PCO license application.

Although it’s important that everyone has the same equal opportunities there is also an aspect of public safety and safety of minicab/chauffeurs passengers and that means that there are some medical conditions that will mean you are not able to get licensed. These include:

  • Epilepsy
  • Insulin treated/insulin dependant diabetes
  • Monocular or poor vision
  • A progressive degenerative illness
  • A history of alcohol or drug abuse
  • A history of mental illness or severe mental handicap
  • A physical disability which might impair the ability to discharge the requirements of a vocational driver
  • Heart problems
  • Neurological or neurosurgical disorders (.e.g strokes, blackouts, head injuries)
  • Certain prescribed medications.

You can read more about the medical fitness examination on this page.

Application Form

You can either download an application form or you can get one posted direct to your home but if you require an application in a larger font size, please call 0343 222 4444 and a large text version can be sent out to you. Please feel free to contact us, we will ensure you get the best possible support and assistance. We are here to make your application a breeze!

Vehicle Modifications

It may be assumed that you may need some modifications made to your vehicle to ensure that you have full control over it and you will need to be assessed by a medical professional and driver assessor who will make recommendations as to what equipment may be needed. You can arrange this by contacting the Driver Licensing Team at Transport for London.

Some examples of vehicle modifications include:

  • Steering wheel ball
  • Hand operated braking controls
  • Hand operated accelerator control
  • Reconfigured foot pedal controls
  • Infra-red control panel for operating vehicle lights, indicators and horn

These will need to be installed and fitted by an authorised motability installer and you will need documentary evidence that this has happened. Before you do any of this though please get in touch personally with the Driver Licensing Team

Telephone: 0343 222 4444 (08:00 to 17:00 Monday to Fridays)
Email: tph.enquries@tfl.gov.uk

What’s stopping you?

Disabilities come in all shapes and sizes so don’t let them stop you applying today.

Lost PCO License

The simple fact is that if you’ve lost your PCO badge/license then you are not allowed to work as a private hire driver. It’s what marks you out as someone who has completed their training and got their PCO License. You must display your license in your vehicle at all times as this shows that you’re an official minicab driver and not a tout or illegal cabbie. If you have somehow lost your PCO License, it’s so important to get this sorted out so that you can continue working and earning your living.

Met PoliceIt could be that you’ve simple lost it, it’s been damaged, or it’s been stolen. If your badge or licence has been lost in a public place or stolen you must report this to the Police, who will provide you with a ‘Lost in Streets’ or Crime Reference’ number.

Complete the PCO license replacement form

Private hire drivers should download and complete the ‘Application for Replacement Badge and/or License Form‘, mark it for the attention of ‘Private Hire Driver Licensing’ and return it to TFL at the following address:

TFL – Taxi and Private Hire
Palestra
4th floor (Green zone)
197 Blackfriars Road
London SE1 8NJ

On this form you will have to include your badge/license number so ensure you always keep a copy of this, along with your contact details, why you need a replacement, and you must also sign a declaration to state that no one else has knowingly got your license.

You will then be sent a replacement badge by Recorded Delivery post and your license will be updated with your new badge number.

If you have any questions telephone the PCO Office direct on 0343 222 4444.